Inquiries and Sales (888) 414-3126 | Support (512) 276-5120

QWIKPoint CS Customer Communications Center

We have organized the TurningPoint Customer Communication Center in the following way for your convenience:

What’s New?

This section lists the changes in chronological order (newest at the top). You can use this section to see what has been added since your system went live, or the last time you checked updates. With a SaaS ERP Suite, there may be new features and functionality that can help you run your business even more efficiently.

By Category

This section is organized by category, which usually corresponds to a user type. For example, your sales force will want to be up-to-date on everything that has to do with Customer Order Processing and the updates to the Web Portal, but would have little interest in Purchasing and Accounting.

In each category, you will find the contents organized in chronological order.

Accounting – QWIKPoint features and functions that are used in the management of the following transactions and other related topics are found here.

  • Accounts Receivable
  • Accounts Payable
  • General Ledger

Administration – QWIKPoint features and functions that are used to set up users, customize system controls and choose preferences will be found here.

Apps – TurningPoint has developed a number of performance enhancing applications that work seamlessly with our ERP Suites, for sales force, delivery and customer use. Updates for those systems can be found here.

Customer Order Processing – Features and functions that are used for order and customer management are found here.

  • Customer Maintenance
  • Invoices / Credits
  • Order Entry
  • Pricing / Rebates / Promotions
  • Taxation

Information Technology – Networking, server and other infrastructure issues are addressed in this category.

Purchasing – QWIKPoint features and functions that are used to manage items, costs, vendors and other related topics are found here.

  • Costing / Rebates
  • Item File Maintenance
  • Vendor Invoices / Credits
  • Vendor Maintenance

Reporting – The ERP Suite data base offers a treasure trove of information. This section contains updates on how to extract data to inform your decision-making, MSA and taxation reporting.

Track & Trace – Lot and item tracking features and functions and other related topics are found here.

Warehouse – Supply chain features and functions that are used in the management of physical inventory and other related topics are found here.

  • Manifest
  • Order Picking
  • Receiving
  • Shipping

Web Portal – The updates related to internet access granted to salespersons and customers through a web-based portal are found here.

  • Direct Customer Access Module (DCAM) – The portal to place, manage or track orders and review business history for your customers.
  • Remote Sales Module – The portal to place, manage or track orders and review customers’ business history for your sales force.