Frequently Asked Questions

General Questions

Yes, TurningPoint Systems’ ERP system can be implemented on the cloud. Our cloud-based ERP solution provides flexibility, scalability, and security, allowing you to access your business data from anywhere and at any time.

TurningPoint Systems’ ERP system is user-friendly and intuitive, making it easy for users to learn and use. We provide comprehensive training and support to ensure a smooth transition to our system. 

The time it takes to implement TurningPoint Systems’ ERP system depends on the size and complexity of your business operations. Our team will work closely with you to understand your requirements and provide an estimate of the implementation timeline. Learn more about our implementation steps, here.

TurningPoint Systems offers comprehensive onsite and remote training and support.  We provide 24/7 Customer Care support –  utilizing a ticketing system and a telephone support line, to ensure that our customers needs are addressed in a timely manner. 

TurningPoint Systems takes data security seriously and employs industry-standard security measures to protect your business data. Our ERP system uses SSL encryption and other security protocols to keep your data safe and secure.

We are committed to improving and enhancing our ERP system continually. We release updates and new features regularly to keep our customers up-to-date with the latest trends and technology.

Yes, TurningPoint Systems’ ERP solutions are highly customizable. We work closely with our customers to understand their unique business requirements and tailor our solution accordingly.

Our ERP system allows you to track inventory levels, set reorder points, and manage stock across multiple locations. To learn more about warehouse management, click here.

With the integration of Microsoft and our intelligent ERP reporting, crucial data points can be analyzed, resulting in more informed decision-making. Our ERP systems allows you to produce financial, inventory, and sales reports. They also allow you to customize reports to meet your specific business needs.  For more information, click here.

Pharma Specific Questions

Pharma ERP refers to TurningPoint Systems’ suite of Enterprise Resource Planning-based software applications specifically designed for wholesale distributors in the pharmaceutical industry. Unlike standard ERP systems, Pharma ERP is tailored to handle the unique challenges and regulatory requirements faced by pharmaceutical businesses. It seamlessly integrates various software applications to manage all operations of pharmaceutical wholesale distributors, ensuring compliance, accuracy, and efficiency throughout the supply chain.

ERP Pharma offers numerous benefits to pharmaceutical companies. Its user-friendly interface and customizable features streamline daily operations, enhancing overall efficiency and accuracy. With robust compliance tracking features, ERP Pharma helps businesses meet industry standards and comply with regulations, such as the Drug Supply Chain Security Act (DSCSA). By automating data capture and reporting, businesses can optimize their workflow, ensure regulatory compliance, and ultimately maximize profitability.

Yes. TurningPoint Systems’ ERP software is designed to assist pharmaceutical businesses in complying with the Drug Supply Chain Security Act (DSCSA). The ERP solution includes robust compliance tracking features, enabling businesses to meet DSCSA requirements seamlessly. It automates track and trace and serialization requirements, allowing trading partners to exchange product tracing information as mandated by the DSCSA, ensuring compliance and avoiding unnecessary hassles.

Yes. ERP Software by TurningPoint Systems is scalable and suitable for pharmaceutical enterprises of varying sizes. Whether your business is a small-scale wholesale distributor or a large pharmaceutical company, the ERP solution is designed to adapt to the specific workflow needs of your organization. Its flexibility ensures that businesses can efficiently manage their supply chain and financial operations regardless of their size, making it a suitable solution for both small and large enterprises.

Implementing ERP for Pharma companies, specifically TurningPoint Systems’ solution, can significantly impact overall productivity and cost-effectiveness. By streamlining operations and automating processes, the ERP solution reduces errors and enhances efficiency throughout the pharmaceutical distribution and inventory management processes. The automated data capture and reporting capabilities help businesses meet regulatory requirements with ease. Ultimately, this leads to improved productivity, reduced operational costs, and increased profitability for pharmaceutical companies using the ERP system.

Convenience Store Specific Questions

Our ERP solution offers comprehensive data management, real-time visibility into inventory and sales, customizable reporting, scalability, and more. It’s designed to meet the specific needs of convenience store distributors.


Our ERP solution for Convenience Stores is an integrated software suite designed to streamline and manage various aspects of your convenience store distribution business. It centralizes operations, improves accuracy, ensures compliance with regulations, and enhances overall profitability.

Our ERP solution enables you to manage customer data, inventory information, financial data, and more. You can access, track, and analyze operational data in real-time, ensuring that you have the information you need to make informed decisions.

Yes, our ERP solution provides real-time visibility through a Mobile App (iOS and Android) and a WebPortal. This means your customers, sales teams, and vendors can access relevant data and functionality from anywhere, enhancing efficiency and reducing costs.

Absolutely. Our ERP system integrates with Microsoft to generate customizable reports. Whether you need reports for inventory tracking, sales trends, or regulatory compliance, our system can tailor reports to your requirements.

MSA-approved software, MULTICAT™, generates standardized reports for sales and inventory data, ensuring compliance with regulatory requirements. This standardized format can be easily uploaded to MSAi’s system for accurate and complete data reporting. Learn more about MSA reporting here.

Yes, we offer specialized ERP solutions for various industries, including Tobacco, Candy, and Food & Beverage. These industry-specific ERP systems are tailored to streamline operations, ensure compliance, and manage sales and inventory data efficiently.

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