How To Implement An ERP System

TurningPoint Systems has a long history of successful software implementation of our systems on behalf of governmentally regulated distribution businesses. Our implementation methodology is versatile and provides a powerful and scalable framework that can be customized for your current needs and can be maximized for the future growth of your business. 

Key Steps to a Successful Implementation

From planning and analysis to configuration, data migration, and training, we provide end-to-end support throughout the implementation process. Our goal is to ensure that the new ERP system not only meets your current needs but also positions your business for long-term success. With our help and guidance, the implementation process can be seamless and stress-free. 

Expert Support and Partnership

To get the most out of your software investment our experienced staff and partners have the business knowledge and technical skills to accommodate your system needs from consultation, set-up, training and continuing support, maintenance, and product updates. Our long-term partnerships are cultivated to ensure that you get the most out of your system and the support that you need when you need it most. 

Our Commitment to Your Success

At TurningPoint Systems, we understand that choosing a new ERP software system can be a daunting task for any organization. That’s why we work closely with our customers to ensure a successful implementation of our ProfitPoint or QwikPoint applications. 

We believe that a successful project outcome is achieved through collaboration and partnership between our experienced team and the project team. In this partnership, we have clearly defined roles and responsibilities that ensure the project is delivered on time, within budget, and meets the unique business requirements

We assign a dedicated project manager to oversee the implementation of our ERP system. The project manager acts as a liaison between our teams, facilitating communication and collaboration throughout the implementation process. 

They are responsible for:

– Creating a project plan and timeline

– Setting milestones

– Ensuring that tasks are completed on schedule

– Monitoring progress

– Keeping all stakeholders informed of any changes or issues that may arise

– Providing regular status updates and reports to ensure that the project remains on track and within budget

This level of project management oversight helps to ensure that the implementation process is as smooth and efficient as possible.

Our experienced team has a thorough understanding of the regulatory environment and compliance standards that must be met. We can help you streamline your processes, improve efficiency, and reduce costs while ensuring compliance and maintaining quality. Our ProfitPoint or QwikPoint application can be customized to fit your unique requirements, and we are committed to delivering solutions that provide value and meet your goals.

We believe that every customer is unique and has their own set of business requirements. That is why we take the time to understand the existing business processes thoroughly. By doing this, we can identify any bottlenecks, inefficiencies, or redundancies that exist in the current business processes. We then suggest alternative processing methods that may be more efficient or effective, leading to a streamlined and optimized workflow. Our team works closely with the project team to ensure that any changes suggested are in line with their business objectives and goals. This approach helps our customers get the most out of their software investment by using it to optimize their business processes.

At TurningPoint, our team of experienced professionals ensures a smooth and hassle-free installation process. We begin by analyzing the existing infrastructure to determine the best approach for installing the ERP system. Our team works closely with IT departments to ensure that the system is installed on the server correctly and is configured to meet the specific needs of the businesses. We take care of all the technical details and ensure that the system is fully functional.

At TurningPoint, we understand the importance of proper training. That is why we provide knowledgeable and experienced trainers who are experts in our software and can effectively train the project teams. Our trainers are equipped with the necessary skills and knowledge to teach the ins and outs of our system and help the teams become proficient in using it. Additionally, our trainers are patient, attentive and can adjust their approach to meet unique needs and workflows.

Our experienced team of data analysts and migration specialists analyze existing data and develop a detailed migration plan. This plan includes identifying data sources, defining data mapping rules, and establishing a timeline for the migration process. Our team also ensures that the data is properly cleansed, validated, and transformed as needed to ensure accuracy and completeness. Throughout the migration process, we perform regular testing and quality checks to ensure that the data is transferred correctly to our ERP system. Our goal is to make the data migration process as smooth and seamless as possible, so they can begin using their new system with confidence.

During the go-live phase, our team provides extensive support to ensure a smooth transition to the new ERP system. We understand that the success of the implementation depends on the system’s performance during the initial stages of use, which is why we prioritize support during this crucial time. Our team is readily available to answer any questions and address any issues that may arise, ensuring that the system operates as intended. We work closely with the teams involved to resolve any technical problems and ensure that the system is fully functional. Our commitment to providing post-live support ensures that any issues that arise are quickly resolved.

Our Commitment to Your Success

At TurningPoint Systems, we are committed to delivering the best possible outcomes for our customers. 

As your partner, we take responsibility for the following:

We will oversee the entire project to ensure that it is delivered on time, within budget, and to your satisfaction.

With our deep understanding of your industry and how our applications operate within it, we can help identify your unique business requirements and how our ProfitPoint or QwikPoint application will operate within that environment.

We will suggest any alternative processing that may be required to meet your unique business requirements and identify any modifications to applications required to meet your specific business operations.

Our team will install the applications on your server and provide knowledgeable and experienced trainers to train your project team.

We will identify data migration requirements and develop migration plans, as well as convert your data to run on TurningPoint Systems’ applications.

Our team will support the application “go-live” and resolve any technical issues that may arise.

We will provide ongoing support to ensure that your application continues to meet your evolving business needs.

Your Role in Our Partnership

We are committed to ensuring the success of our partnerships with our customers. To ensure the best outcomes, we believe in a collaborative approach, where the customer plays an important role.

As our partner, we ask that you take responsibility for the following:

To ensure that our software solutions are tailored to your unique business needs, we rely on you to share your specific business knowledge and expertise. This knowledge will be invaluable in helping us understand your business requirements and deliver the best possible solutions.

You will need to identify a project team of internal resources who have a deep understanding of your business. This team will work with us to identify business requirements, decide how the software applications will be implemented, and develop in-house expertise with regard to the applications as they are being implemented.

As part of the implementation process, our team will thoroughly test the applications to ensure that they meet your business requirements. However, it is your responsibility to validate that the applications have been successfully tested and are ready to go live.

To ensure a smooth transition to the new system, it is important that you prepare your organization for the change. This may involve training employees, updating processes, and communicating with stakeholders about the new system.

IT managers can rest easy with TurningPoint Systems’ secure, powerful, and cost-effective IT infrastructure solutions. Our hybrid Cloud and in-house server systems maximize flexibility while minimizing costs. Our experienced team collaborates closely with your IT staff to understand your unique business requirements and provide dedicated support.

Getting Started

Our proven partnership approach combines and leverages the skills of TurningPoint Systems, our customers’ staff, and our trusted third-party vendors that can supply complementary products and services to the project, such as hardware and hardware services and software applications when needed.